Notification Events
New Order
When a new order is created by the App, we will trigger a notification via the integration that you have implemented. There are two events that can mean that the order has been created: ORDER_CREATED or ORDER_ACCEPTED.
ORDER_ACCEPTED will be only sent if the merchant confirmed the order in the App (eg. on a provided tablet).
Update Order
The following event types can be sent to you when an order status is updated:
| Order status event | Apps must support |
Description |
|---|---|---|
ORDER_CREATED |
Yes | Order has been created on the App |
ORDER_ACCEPTED |
No | Order has been accepted by the merchant eg. on a tablet provided by the App |
ORDER_CANCELLED_BY_MERCHANT |
No | Order has been cancelled by the merchant. |
ORDER_CANCELLED_BY_CUSTOMER |
No | Order has been cancelled by the customer. |
ORDER_FULFILLED |
No | Order has been fulfilled. |