Error Codes

Pay Instore Errors

The types of Pay Instore errors are:

Pay Request Error Code Description
PAY_REQUEST_NOT_FOUND Pay request not found
PAY_REQUEST_CREATION_ERROR Error error when creating the Pay Request
PAY_REQUEST_ALREADY_EXISTS Pay request with this "origin.transactionId" already exists with status: ${status}
PAY_REQUEST_TRANSACTION_ID_EXISTS Pay request with this "origin.transactionId" already exists with alternate information
PAY_REQUEST_INVALID_TRANSACTION_ID "origin.transactionId" must be a valid UUID
PAY_REQUEST_INVALID_TOTAL Total is invalid and refund does not combine with goodsAndServices or cashout.
PAY_REQUEST_NOT_CANCELLABLE Pay request cannot be cancelled
MID_NOT_FOUND Merchant ID not found.
INVALID_MID_FORMAT Merchant ID must be a number.
POS_NOT_CONFIGURED POS config is missing for posId: ${posId}
POS_UNAUTHORISED Not authorised for merchant.
RATE_LIMIT_EXCEEDED Rate limit exceeded, actions on the same (mid + tid) can only occur once every 250ms
SANDBOX_POS_ONLY Only sandbox POS is supported
POS_SANDBOX_TID_INVALID POS is currently in sandbox mode and tid is not supported: ${tid}
TERMINAL_NOT_PAIRED Terminal is not paired. Please establish a pairing key for this terminal
TERMINAL_NOT_FOUND Terminal not found.
TERMINAL_PAIRING_INVALID Pairing key out of sync. Please re-establish a pairing key for this terminal

Sample Error

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{
  "error": "Pay request not found",
  "errorCode": "PAY_REQUEST_NOT_FOUND"
}
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